Markets.com Review

Review

Markets.com has been catering to traders since 2008 under the name GFC Markets. It rebranded in 2010 after the merger between its corporate owner Safecap Investments Limited with TradeFX. Playtech PLC, listed on the London Stock Exchange and a constituent of the FTSE 250, purchased TradeFX for €458 million in 2015. That was followed by an intensive restructuring of Markets.com, which sold its binary options platform, TopOption, and laid off most of its staff, with the intent to focus on the sales and retention team. Today, this broker is regulated in five jurisdictions; it offers four trading platforms from which traders have access to over 2,200 assets. The vast majority of Markets.com clients (79%) operate their portfolio at a loss.

Markets.com Review landing page

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Regulation and Security

The international entity of Markets.com is primarily regulated by the Cyprus Securities and Exchange Commission (CySEC) and the Financial Sector Conduct Authority (FSCA) in South Africa. The UK entity operates under the regulatory framework of the Financial Conduct Authority (FCA). Completing the global regulatory umbrella are the Australian Securities and Investments Commission (ASIC), and the New Zealand Financial Markets Authority (FMA). Each provides traders with a different trading environment, with ASIC seen as the most competitive one.

Deposits at the UK entity are protected under the Financial Services Compensation Scheme (FSCS), up to £85,000, in the unlikely event of default. The Cyprus portfolios operate under the Financial Instruments Directive 2014/65/EU or MiFID II, and the EU’s 5th Anti-Money Laundering Directive, while the EU Directive 2014/49/EU ensures the Investor Compensation Fund (CIF) covers deposits up to €20,000. The Scheme for Compensation for Detriment caused by Defective Administration (CDDA Scheme) covers Australian accounts. Shielding the subsidiary is the Act of Grace mechanism under Section 65 of the Public Governance, Performance and Accountability Act 2013.

Per regulatory requirements, all operating subsidiaries of Markets.com fully segregate client deposits, and this broker is fully compliant in all jurisdictions. A high degree of transparency is visible, and the required documents are maintained online. The overall trading environment follows established industry standards, allowing traders to trust Markets.com with their personal and financial information and deposits.

Most international clients will operate under CySEC or FSCA regulation, but entities in the UK, Australia, and New Zealand are governed under the FCA, ASIC, and FMA, respectively.

Markets.com Review regulatory framework

Markets.com Review regulatory framework

 

Markets.com maintains a trustworthy trading environment.

Markets.com Review trustworthy trading environment

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Fees

Markets.com adopted a hybrid model that places it between market maker execution and straight-through processing (STP). It derives the bulk of its revenues from a mark-ups on assets. While no commissions are listed for CFDs, elevated spreads compensate for that loss of revenue. The EUR/USD is noted with a minimum cost of 2.4 pips, excessive by any standards. Index CFDs are equally overpriced, but equity CFDs and commodities are acceptably structured.

Swap rates on leveraged overnight positions apply, and corporate actions impact equity, index, and ETF CFDs. An inactivity fee of $10 applies after 90 days of account dormancy. Third-party deposit and withdrawal fees may apply, but Markets.com does not levy additional costs. This broker reimburses traders any external expenses on deposits which exceed $2,500.

MT4/MT5 traders can easily access swap rates from their platform by following these steps:

1. Right-click on the desired symbol in the Market Watch window and select Symbols.

2. Select the desired currency and then click on Properties located on the right side.

3. Scroll down until you see Swap Long and Swap Short.

Currency pairs are excessively priced.

Markets.com Review pricing currency pairs

Commodities offer a friendlier pricing structure for traders.

Markets.com Review pricing commodities

Equity CFDs are acceptably structured.

Markets.com Review pricing equity CFDs

While CFD trading remains commission-free, share dealing incurs fees.

Markets.com Review commission free CFD trading

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What Can I Trade

Traders have an excellent selection of over 2,200 assets across eight classes. Forex traders have an adequate choice with 67 currency pairs, complemented by six cryptocurrencies. Cross-asset diversification is enabled through 26 commodities, while 2,007 equity CFDs comprise the bulk of assets. Magnifying trading opportunities are 42 index CFDs, 59 ETFs, and 21 Blends. Four bond CFDs appear to be more for marketing purposes than proper exposure. Overall, the asset selection is excellent for retail traders as well as asset managers.

Markets.com offers traders over 2,200 assets across eight sectors, representing outstanding trading potential.

Markets.com Review 2200 asset choices

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Account Types

Markets.com offers CFD accounts under the Marketsx brand, and share dealing is available through Marketsi. The minimum deposit is $250 or a currency equivalent. With various regulatory environments allowing for different maximum leverage, traders may want to consider the preferred entity. CySEC limits it to 1:30, where ASIC maintains 1:500. Marketsx is ideally suited for traders, and Marketsi is the appropriate choice for investors. Qualified traders may inquire about an upgrade to a professional account, where the maximum leverage is increased to 1:300 for the CySEC regulated entity. This broker implemented a simple, transparent account structure; it treats all retail deposits equally without an attempt to upsell superior services for more significant portfolios.

Marketsx provides traders with CFD trading.

Markets.com Review marketsx cfd trading

Marketsi is the appropriate choice for investors.

Markets.com Review marketsi for investors

Professional accounts at the CySEC entity enjoy an increase in maximum leverage.

Markets.com Review cysec professional accounts

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Trading Platforms

Markets.com offers a customized trading platform for Marketsx and Marketsi. Both feature items listed under Trading Tools, which consist of Bloggers Opinions, Hedge Funds Investment Confidence, Insider Trades, Trading Analyst Recommendations, Trends In Trading, Acuity News Alerts, Acuity News Trading Sentiment, Signals, Related Instruments, Advanced Charting, Financial Commentary, Advanced Alerts, Thomson Reuters Stock Report and Dow Jones News on Marketsx. It offers both manual traders and investors a comprehensive set of tools to make better, more informed decisions and indicates a genuine service by Markets.com to improve the trading results of committed traders.

The retail favorite MT4 trading platform fully supports automated trading solutions, but only the most basic version is provided. As such, it lacks essential trading features and represents a sub-standard choice unless traders have existing solutions developed on the MT4 infrastructure. Thousands of add-ons are available free of charge, but those required to unlock the full potential of the platform come at a cost. The failed successor platform MT5 is also available. Regrettably, none of the trading tools developed by Markets.com are compatible with MT4 or MT5.

The Marketsx platform is equipped with 14 trading tools, enabling manual traders to analyze assets properly.

Markets.com Review marketsx platform

Marketsi features the same tools, though it remains unclear if the trading platform is identical.

Markets.com Review marketsi platform

Markets.com offers traders 14 trading tools consisting of sentiment, technical, and fundamental add-ons.

Markets.com Review trading tools

The MT4 platform fully supports automated trading solutions, though only the basic version is offered.

Markets.com Review MT4 platform

The failed successor MT5 is also maintained.

Markets.com Review MT5 platform

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Unique Features

A strategy builder is available for investors at Marketsi, intended to assist in the analytics process. Offering unique tools to enhance the trading outcome is always commendable; however, with the limited information available, it remains unclear how this strategy builder tool actually works. Another positive at Markets.com is the execution statistic. In 2019, over 86% of orders had zero or positive slippage; that is indicative of a well-managed and transparent operation.

Marketsi offers an investment strategy builder.

Markets.com Review strategy builder tool

The trade execution at Markets.com is noteworthy.

Markets.com Review trade execution

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Research and Education

The 14 trading tools provided by Markets.com generate the bulk of research. The Knowledge Center consists of XRay, News, Analysis, and Webinars. XRay, which is available from inside the proprietary trading platforms, is this broker’s live-stream, offering daily analytics and discussion of market-related developments. The News section is populated with fresh content, primarily a discussion of breaking news and their impact on assets; it is offered to traders in a well-presented manner. The overall research services by Markets.com represents one of the most significant assets maintained.

An Analysis category is listed but substituted with educational material. It resembles a fresh addition and appears erroneously mislabeled. Offering a tremendous educative tool is a series of 60-minute webinars. Registration is free, and the length suggests detailed coverage of each topic. A few fundamental introductory articles are equally available. The education division is acceptable and genuine, but well behind the quality and depth of the provided research.

XRay is a live-streaming service maintained by Markets.com.

Markets.com Review XRay insights

The News category features well-presented content.

Markets.com Review news category

Educational content populates the Analysis section.

Markets.com Review educational content

60-minute webinars suggest detailed coverage of topics.

Markets.com Review webinars

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Customer Support

Customer support is available 24/5 and primarily provided via phone support or live chat. A web form also allows queries to be submitted, while the FAQ section attempts to answer the most common questions. Markets.com also features a Fraud Watch to inform and alert traders of fake websites and spoof e-mails. A dedicated complaints section is equally maintained. Most traders are unlikely to require support from this well-managed broker, but it is easily accessible in case the need arises.

Markets.com Review customer support

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Bonuses and Promotions

Markets.com neither offers bonuses nor hosts special promotions.

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Opening an Account

New accounts are processed via an online application, following established industry standards. Markets.com merely requires an e-mail and password to complete the initial step. Traders are also able to select their account currency, and this broker allows completion of this process by using Google, Facebook, or Apple accounts. Account verification is mandatory as stipulated by regulatory requirements to comply with AML/KYC rules. A copy of the trader’s ID and one proof of residency document usually satisfies this final step. Given the exemplary regulatory track record of Markets.com, traders may fully trust this broker with personal documents and deposits.

The first step of the account opening process merely requires an e-mail address and password.

Markets.com Review account opening process

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Deposits and Withdrawals

Available deposit and withdrawal options consist of bank wires, credit cards, Neteller, Skrill, PayPal, Fast Bank Transfers, Sofort, and iDeal. The minimum deposit is $250 or a currency equivalent, and the minimum amount required for withdrawals is dependent upon the payment option but generally range between $5 and $100. Markets.com does not levy additional fees, but third-party charges may be applicable. Processing times are not provided. In compliance with AML regulations, the name on the trading account must be identical to that of the payment processor.

Supported deposit methods are suitable for most traders.

Markets.com Review deposit methods

The Minimum withdrawal amount is dependent upon the payment processor.

Markets.com Review withdrawal info

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General Information

Company Information

  • Broker's Name : Markets.com
  • Headquarter : South Africa
  • Regulation : CySEC, FCA, ASIC, FSC, FSCA

Account Information

  • Type of Broker : 35,38
  • U.S. Clients Allowed :
  • Minimum Deposit : $250
  • Maximum Leverage : 1:500 (ASIC entitiy only), 1:30 CySEC Retail, 1:300 CySEC Pro
  • Commissions / Spreads : Both
  • Account 1 : CFD
  • Account 2 : Share Dealing
  • Demo Account :
  • Islamic Account :
  • Segregated Account :
  • Managed Accounts :
  • Deposit Options :
  • Withdrawal Options :

Instruments Traded

  • ETFs :
  • CFDs :
  • Commodities :
  • Metals :
  • Stocks :
  • Oil :
  • Gold :
  • Binary Options :
  • Indices :

Trading Platforms

  • Type of Platform : MetaTrader 4, MetaTrader 5, Proprietary platform, Web-based
    • Platform Languages :
      • English
    • OS Compatibility :
      • Mac
      • Windows
      • Linux
      • Mobile
      • Web
      • iPhone
      • iPad
  • Trading Signals :
  • Charting Package :
  • Market Analysis :
  • Chart Trading :
  • Automated Trading :
  • Scalping :
  • Hedging :
  • Mobile Alerts :
  • E-mail Alerts :
  • Trailing Stops :
  • Guaranteed Stop Loss :
  • Guaranteed Limit Orders :
  • Guaranteed Execution :
  • One-click Execution :
  • OCO Orders :
  • Interest on Margin :
  • Web-based Trading :
  • Mobile Trading :

Customer Support

    • Website Languages :
      • English
      • Spanish
      • Arabic
      • Italian
      • French
      • German
      • Portuguese
      • Dutch
      • Other
  • Support Hours : 24/5
  • E-mail Support :
  • SMS Support :
  • Chat :

Pros and Cons

  • Demo Account Available
  • Choice of Trading Platforms
  • Excellent Customer Support
  • Only One Trading Account

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FAQ

Is Markets.com a good broker?

A great asset selection is complemented by a safe and secure trading environment. Two proprietary trading platforms (alongside the MT4 and MT5), and an excellent selection of trading tools and research capabilities validates this broker's placement within the top quartile of the industry.

Is Markets.com legit?

Full compliance with five global regulators in conjunction with a transparent business model makes it a legit broker.

How do you trade on Markets.com?

Besides MT4 and MT5, CFD trading is provided via Marketsx, and share dealing through Marketsi, from its proprietary trading platforms.

What is the minimum deposit at Markets.com?

A minimum deposit of $250 or a currency equivalent is required.

Is Markets.com suitable for new traders?

A genuine educational division provides a basic introduction, while 60-minute webinars offer tremendous value to new traders. The in-house research provides fresh trading ideas, and the overall product and service choice makes it a suitable broker for new traders and seasoned professionals alike.

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Summary

Markets.com is a well-established brokerage with outstanding corporate ownership. The global regulatory framework, and full compliance with it, together with a transparent approach and remarkable execution statistics, create a trustworthy trading environment. While Markets.com remains a market maker, it has adopted the straight-through processing model (STP), adding appeal to committed traders and asset management firms.

With over 2,200 assets available, the selection is suitable for retail traders on through small institutional clients. Pure Forex traders will find the spreads elevated while the variety of currency pairs is acceptable. Markets.com is ideally suited for equity-focused portfolios, where the choice and cost-structure are competitive. Commodity, index, and ETF CFDs provide excellent cross-asset diversification opportunities.

A total of fourteen trading tools enhance the trading environment, which features proprietary trading platforms for Marketsx and Marketsi, alongside the MT4 and MT5 trading platforms. The provided research is excellent, both in quality and quantity, placing Markets.com in the top quartile. New traders have access to an acceptable educational section. The overall product and service choice grant Markets.com genuine consideration as a primary choice for portfolio management.

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User Reviews

Did you have a good experience with this broker? A bad one? Tell our team and traders worldwide about your experience in our User Reviews tab. Your email address will not be posted.

Please make sure your comments are appropriate and that they do not promote services or products, political parties, campaign material or ballot propositions. Comments that contain abusive, vulgar, offensive, threatening or harassing language, or personal attacks of any kind will be deleted. Comments including inappropriate, irrelevant or promotional links will also be removed.



28 User Reviews
Jeremy Snyman

Markets minimum deposit seems average when compared to other brokers, but I specifically liked their trading tools and customer support

Jenna Gibbs

Markets regulation is a fair one, not too strict but still gives you the comfort, knowing you're trading with a reliable broker

Bryan Allerton

Markets recently changes their leverage policy to fit their related trading regulations, setting leverage and margin levels in a professional manner to my opinion

vanyoelle12

I have to come out of the dark to help traders. With my Binary option and Forex strategies, I have made profit in the past 3 years and now I make £20,000 every week. After changing a lot of strategies, I and my associates have decided to share this one since it's a success. It is the least I can do for beginners or people who have lost much to binary options and are looking for the right strategy which I am willing to help for free. Email me via my email vanderlaanyoelle007@gmail.com for help.

miguelramos

Indeed, they have a lot of free education material on their website. Very useful!

vovkfx

A lot of advertising, big bonuses, free education courses, all these are available only in bucket shops, If you want to trade with confidence, choose true ECN brokers with solid licenses

briks

With all that is happening in the Forex market, I feel very safe with markets.com. It has always been reliable and I have never had any problem withdrawing money or placing a trade. I just hope nothing happens to it now.

fxhourly

For gkaraan: I understand your concerns about this broker Markets.com very well. They are definitely not the best option, as far as broker companies are concerned, that exist out there. Any broker that pushes you to make a deposit with them, enticing you with appealing bonuses in the process, is not worthwhile. Simply put, you are just another "number" for them, and nothing more than that. Any reputable broker company should be able to provide you with a demo account, not matter if you are planning to make a deposit with them or not down the line.

It seems that this broker is more worried about the marketing aspect of their company, than the actual educational aspect of it.

Just my 2 cents!

Regards.

User

I agree with user580189. I have had an account with Markets.com for many years and every time they update their site, it is better than the last one. I really like the company and I hope I can continue to trade there.

gkaraan

i registered on their website after seeing an advertisement to start trading with 25USD as a registration bonus for and without the need to make a deposit.
i received a phone call from their representative saying that he will be my account manager and he promised to provide me with training materials and trading tips if i make a deposit.
when i asked him about the 25USD registration bonus, he replied that it is only an advertisement to attract people, and that Markets doesn't distribute money. but if i make a deposit he could give a 25USD bonus.
this statement raised my suspicions about this company who promised a registration bonus without making a deposit, and after registering they didn't keep their word.
their representative keeps on calling me and sending me emails to pressure me to make a deposit, by promising bonuses on deposits.
when i informed him that i prefer to start with a demo account to test the company's services, his reply was that Markets doesn't provide demo accounts, and it isn't in the company policies.
this sounded extremely strange! because on the company's website the Demo account is available, and it was also mentioned in one of the emails he sent me.

this sounded very strange to me, and i lost my trust in this company.
to be fair, my personal experience with this company is only based on their misleading advertisements and the phone calls received from their representative in Dubai.
maybe the company is good and only their representative canceled my registration bonus and was trying to pressure me to make a deposit to secure for himself a commission.
or maybe the company complete hoax.
i don't know, but i am very disappointed.

Stephen

I loved the website at Markets. It is tres colorful and lively. It made enjoy scrolling through all the interesting pages and setting up an account was easy. Now I hope I make some money.

Elsa Alexander

This is a great broker. Stop complaining.

Manuella

I do not follow all your talk but I know I made money with this broker. I spoke to a rep several times and always got a good answer. So sorry you are unhappy.

fxhourly

For carolyn: I don't know about you, but I will tell you the following: If for you it's ok to lose money most of the time and then recoup just "part of it", that means that you are really an amateur in this field. That kind of mentality is proper of people with a clear lack of knowledge about the Forex Market. Although that's your business, not mine.

PS: Just for you to know, this broker, that you clearly endorse as I can realize, has had many scam accusations from clients in many forums, some of them opened so far.

PPS: From what I can tell, you are clearly the one who don't know what you are talking about. Do your homework first, educate yourself in this field, and then post comments about my knowledge, as if you knew about me, ok? Don't show yourself as an amateur :-)

Regards!

carolyn

The last two comments about the markets.com review seem way off base and it sounds like a guy who didn't know what he was doing and lost some money. Then he goes and faults the brokerage.

The Markets.com trading platform works well for me and I know that the brokerage has a great reputation for being trustworthy and knowledgeable. We all lose money most of the time but at Markets.com I was able to recoup at least part of my money. I found their customer support very helpful and their analysis certainly came in useful.

fxdaily

Hello:
Let me tell you that this is onw of the worst brokers I've seen in the Forex Market. Their customer support is really childish, the people there are not prepared to answer your questions accordingly. Their platform are unstable; they constantly show a lot of glitches inside of them. Their spreads are way too high compared to other brokers. Their rollovers are wrongly calculated in many ocassions. The webinars that they offer inside their website are really unhelpful and with poor content. It's really a shame that a crappy broker like this could still be operating in the market. It's really a mess in every sense of the word. That's my honest opinion.

You'd better stay away from this garbage broker.

Warm regards!

Errol

I always read the reviews before choosing a broker. The markets.com review was great and I loved seeing their new website with all the new and old features. Best of luck to them.

Mandy

The markets.com review covered everything about the company. One of the most important things I looked for is that it is regulated by a real agency and not a fake one.

Sylvia

Yeh, there are many markets.com scams that can be possible. I haven't read about any of them but there is always a possibility there can be one and that it will pop up sometime later on.

itchy

I'm so pleased with markets.com and want more people to join us. So tell all your friends about the company so they can trade with them.

SAM

Some people just don't like the markets.com reviews and always find something bad to say about it. They will always say bad things about any review if they lose money. Get a life.

Leya

This broker is very iffy and I also thought at first it was a markets.com scam. I'm still not so sure about it.

boony

I tried contacting them to ask them a question and they didn't answer so quickly. I thought at first this was a markets.com scam but then they finally came online. They told me they were very busy.

brb

Yeh, you're right. There are always people who blame others when things go wrong. Blaming markets.com for losing money doesn't make any sense.

Boris

I just read the markets.com review and it says it like it is. I've been using markets.com as my broker for years now and have made quite a bit of money. I really love being able to choose between a fixed or dynamic spread. I never saw that anywhere else.

helmi

markets.com has a great new website. I loved navigating across all the pages. And it was simple to access whatever information I needed. Thanks

rowingfull

Me gustaria tener contacto con algun Chileno que opere con G F C Markerts

Booba

very promising broker. honest with it's traders

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