MarketsX Review

Review

MarketsX, which many traders may know by its former name Markets.com, is a global Forex broker that became operational in 2010. This broker started its journey as GFC Markets but rebranded as Markets.com in 2010 following the merger between Safecap Investments LTD, the owner of GFC Markets, and TradeFX. In 2015, the FTSE250 listed gaming software company Playtech PLC, ticker symbol PTEC, acquired TradeFX for £458 million. This made Playtech the owner of Markets.com, which is now rebranding itself as MarketsX. This broker went under a massive restructuring in 2016, selling its binary options platform TopOption, and reducing its workforce. MarketsX is regulated across five jurisdictions, offers more than 2,200 assets from three trading platforms, and was a top sponsor of Premier League football team Arsenal FC for five years from 2014 until the deal expired in 2019. All of these signs point to it being a highly competitive broker that is here to stay.

MarketsX intro

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Regulation and Security

MarketsX is owned by TradeTech Alpha LTD, a division of Playtech PLC. The Financial Conduct Authority (FCA) is the principal regulator, but MarketsX is regulated across five jurisdictions. This indicates an important fact to consider, as each jurisdiction grants particular benefits and various degrees of trader protection. Besides FCA regulations, MarketsX is authorized and regulated in Europe by the CySEC, globally by FSC in the British Virgin Islands, in Australia by ASIC, and in South Africa by the FSCA. The strong global ownership and unique global regulatory environment create an extremely secure brokerage.

Client funds remain segregated from companies' funds across all five operating subsidiaries, but traders operating under the CySEC regulatory environment are exposed to the Financial Instruments Directive 2014/65/EU or MiFID II and the EU’s 4th Anti-Money Laundering Directive. The EU Directive 2014/49/EU mandates participation in the Investor Compensation Fund (CIF) with maximum coverage of €20,000. UK-based traders are protected by the Financial Services Compensation Scheme (FSCS), up to £85,000. Negative balance protection applies to all five subsidiaries. Traders regulated under FCA, ASIC, and FSCA receive incentives and loyalty rewards. MarketsX remains a very transparent broker, and regardless of which subsidiary accepts traders, the regulatory environment is solid.

MarketsX enjoys the financial backing of a powerful corporate owner, listed on the FTSE 250.

Why MarketsX

This broker is regulated in five jurisdictions and executes an excellent task when it comes to transparency.

MarketsX global trading offer

Traders are advised to carefully consider the pros and cons of signing up under the subsidiary that would ultimately manage their portfolios.

MarketsX market subsidiaries list

The primary regulator for MarketsX is the FCA in the UK.

MarketsX FCA regulation

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Fees

MarketsX generates most of its revenue through spreads on over 2,200 assets. The EUR/USD is listed with a starting spread of 0.4 pips, which represents a very competitive offer. No commissions are charged at this broker, adding to the excellent trading environment. Before the rebranding, MarketsX solely deployed a market maker execution model and profited directly from traders' losses. It now extends a dual model after the addition of an STP model.

Swap rates on leveraged overnight positions apply, and traders can retrieve the applicable rates from inside the trading platforms. Corporate actions, like dividends, stock splits, or takeovers on equity and index CFDs, are passed on to traders. MarketsX doesn’t charge for deposits or withdrawals, but third-party charges may apply. The fee structure introduced by this broker is extremely trader-friendly and remains a critical factor to consider.

MarketsX offers a very competitive pricing environment for traders to consider.

MarketsX spreads

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What Can I Trade

Traders have over 2,200 assets across the Forex market, commodities, equity and index CFDs, cryptocurrencies, bonds, and ETFs to choose from. Pure Forex traders will find a great selection of currency pairs but, as with many brokers, the cryptocurrency market is only represented with five names. Twenty-five commodity CFDs offer solid exposure to this sector, but only four bonds are offered. Twenty-one index futures CFDs complement the large equity CFDs selection covering twenty countries, while the ETF offering further allows traders to branch out. Cross-asset diversification may easily be accomplished for retail traders and professional ones alike.

With over 2,200 assets across seven categories, traders have the option to properly diversify their portfolios.

MarketsX assets

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Account Types

MarketsX provides all traders with the Classic CFD account, and an upgrade to a professional account is available. A Premium account is mentioned in one section, but no details are provided. Leverage remains one critical difference between the Standard account across the five regulatory jurisdictions. The FCA and CySEC regulated subsidiaries allow maximum leverage of 1:30, while the FSC, ASIC, and FSCA cap the maximum leverage at 1:300. This will cause a significant difference in the trading environment, directly influencing profitability.

The Classic CFD account is the default selection for all traders.

start trading with marketsX

The regulatory framework directly impacts the trading conditions, and traders need to consider this carefully.

MarketsX trading framework considerations

Professional accounts are only offered by the FCA and CySEC regulated entities, and strict requirements apply. Traders will get the same conditions at the FSC, ASIC, and FSCA regulated subsidiaries. The most significant difference remains leverage.

MarketsX professional account

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Trading Platforms

The MT4/MT5 trading platforms are available but reduced to a mere mention under MetaTrader Trading Conditions. Not even a general description of the platform features is provided, a download link for either platform is equally absent. MarketsX strongly promotes its proprietary webtrader and has created all tools specifically for it. The MT4/MT5 trading platforms are offered as the fundamental version only. This may create a less-than-ideal offering for some traders (especially advanced traders) as popular third-party plugins aren’t available in either platform offering.

The proprietary webtrader is presented as an easy-to-use platform with powerful trading tools. MarketsX provides fifteen tools for traders and, compared to a basic version of the MT4, the webtrader offers a much more sophisticated gateway to financial markets. Traders who have no existing trading solutions that would require the MT4 infrastructure will be adequately served by the webtrader. The biggest flaw remains the lack of support for automated trading solutions, as provided by MT4. While the webtrader offers great trading tools, an upgraded MT4 would result in a superior product. Traders will need to assess if they want to invest in an MT4 upgrade, or use the webtrader for manual trading.

The MT4/MT5 trading platforms are offered but not properly presented.

MarketsX MetaTrader conditions

MarketsX introduces its webtrader as an easy-to-use trading platform.

MarketsX innovational trading platform

Trading tools provided by this broker are solely available for its webtrader.

MarketsX trading tools for proprietary platform

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Unique Features

MarketsX offers fifteen trading tools on its webtrader, which enhances the trading environment, offering research and analytics tools, including insights into financial markets. They are broken down into fundamental, technical, and sentiment tools. The XRay segment provides a live and interactive stream, covering a broad range of topics. It is important to note that a majority of those trading tools are provided more efficiently through MT4 plugins. The combination of all tools provides traders with a powerful suite for a manual trading approach.

Events & Trade is an interactive economic calendar, with data from over 30 leading analysts around the globe. The Dow Jones News feed keep traders informed on global developments which may impact their trading strategy.

MarketsX tools and analysis

The Thomson Reuters Analyst Research provides traders with a fundamental analytical tool for equity, index, and ETF CFDs. Advanced Alerts can assist traders with relevant changes to desired assets.

MarketsX Tthomson Reuters analyst tool

Financial Commentary may help traders identify new trading opportunities.

MarketsX Financial Commentary

Advanced Charting consists of an extensive charting package for the webtrader to enhance technical analysis.

MarketsX advanced charting

Analyst recommendations may be viewed for trade confirmation or to conduct sentiment analysis. Hedge Fund Confidence shows trading positions held by hedge funds as filed with the SEC, but the data is three months delayed.

MarketsX analyst recommendations

Insider Trades is another helpful tool for equity traders, displaying trading activity from key insiders at firms. Bloggers Opinions is an innovative tool providing insight from over 50,000 contributors.

MarketsX insider trades

Acuity News Alerts further diversifies news coverage that could impact assets. The Acuity News Sentiment provides a quick overview on assets as gauged by news coverage.

MarketsX acuity news alerts

Signals and Traders Trends are provided by MarketsX. The former creates trading signals based on Daily Analyst Recommendations, Insider Trades, Hedge Fund Confidence, and Bloggers Opinions. The latter merely displays the sentiment of this broker’s trading positions on the webtrader.

MarketsX signals

XRay is an interactive stream, provided directly from inside the webtrader. It represents a very useful service for traders as it features relevant topics, and a welcomed intermission from regular trading activities.

MarketsX XRay offering

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Research and Education

MarketsX doesn’t provide any in-house research or education. It opted to outsource the entire research capabilities to third parties, but given the broad reach and investment into this approach, the result is outstanding. Traders have access to a more than ample supply of research and analytics, and this broker additionally offers trading signals based on the array of tools provided.

Regrettably, no educational content is offered. This is a major oversight by MarketsX.

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Customer Support

Customer support is accessible 24/5 in English, French, Spanish, Italian, Arabic, German, and Bulgarian. The most convenient method to engage with support is through live chat, but traders may also call or fill out the web-form. The response time for queries submitted via web-form is listed as 28 hours. A support section dedicated to the most common questions is available and should take care of basic questions. Most traders will never require customer support, especially at a well-operated brokerage. MarketsX falls into this category, but support is easily available if required.

MarketsX support data

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Bonuses and Promotions

MarketsX mentions incentives and loyalty rewards for the FSC, ASIC, and FSCA regulated entities, without providing more details about them. Either they have been discontinued, and the website was not updated, or they are provided after clients open an account. The broker would benefit significantly by taking a second look at this section and fixing it up.

MarketsX bonuses and promotions

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Opening an Account

New traders may conveniently open an account through the online application form, the standard operating procedure across the brokerage industry. The webform merely asks traders for their e-mail address and password creation. The option to complete this process through a Google or Facebook account is available. This will grant new traders access to their client portal, from where a copy of the trader’s ID and one proof of residency document is required to verify the account and to satisfy AML/KYC requirements, as mandated by the regulators. Traders can completely trust this broker with their information.

A very simple sign-up process is offered by MarketsX, and given the sound regulatory environment, traders can trust this brokerage without hesitation.

MarketsX account creation

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Deposits and Withdrawals

Deposit and withdrawal options consist of bank wires, credit and debit cards, Skrill, Neteller, and PayPal. Local bank transfers, Ideal, and Sofort are listed under deposits methods but not as a withdrawal option. Not all methods apply to every trader, as they are based on geographic location. Unfortunately, the minimum deposit and withdrawal amounts are unequal for each entity. Most minimum deposits are listed as $100 or a currency equivalent, except for the UK, where the minimum is increased to $250. The same lack of consistency applies to withdrawal amounts. Processing times may take up to eight business days for credit card transactions, which appears overextended. As mandated by regulators, deposits and withdrawals can only be processed if the accounts are in the same name.

MarketsX deposits and withdrawals

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General Information

Company Information

  • Broker's Name : MarketsX
  • Headquarter : South Africa
  • Regulation : CySEC, FCA, ASIC, FSC, FSCA

Account Information

  • Type of Broker : Market Maker
  • U.S. Clients Allowed :
  • Minimum Deposit : $100 (Based on location)
  • Maximum Leverage : 1:300 (Based on location) ?
    Default leverage of 1:50. T&Cs apply
  • Commissions / Spreads : Spread
  • Account 1 : Classic
  • Account 2 : Professional
  • Demo Account :
  • Islamic Account :
  • Segregated Account :
  • Managed Accounts :
  • Deposit Options :
  • Withdrawal Options :

Instruments Traded

  • ETFs :
  • CFDs :
  • Commodities :
  • Metals :
  • Stocks :
  • Oil :
  • Gold :
  • Binary Options :
  • Indices :

Trading Platforms

  • Type of Platform : MetaTrader 4, MetaTrader 5, Proprietary platform, Web-based
    • Platform Languages :
      • English
      • Spanish
      • Arabic
    • OS Compatibility :
      • Mac
      • Windows
      • Linux
      • Mobile
      • Web
      • iPhone
      • iPad
  • Trading Signals :
  • Charting Package :
  • Market Analysis :
  • Chart Trading :
  • Automated Trading :
  • Scalping :
  • Hedging :
  • Mobile Alerts :
  • E-mail Alerts :
  • Trailing Stops :
  • Guaranteed Stop Loss :
  • Guaranteed Limit Orders :
  • Guaranteed Execution :
  • One-click Execution :
  • OCO Orders :
  • Interest on Margin :
  • Web-based Trading :
  • Mobile Trading :

Customer Support

    • Website Languages :
      • English
      • Spanish
      • Arabic
  • Support Hours : 24/5
  • E-mail Support :
  • SMS Support :
  • Chat :

Pros and Cons

  • Demo Account Available
  • Choice of Trading Platforms
  • Excellent Customer Support
  • Only One Trading Account

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General Information

Company Information

  • Broker's Name : MarketsX
  • Headquarter : South Africa
  • Regulation : CySEC, FCA, ASIC, FSC, FSCA

Account Information

  • Type of Broker : Market Maker
  • U.S. Clients Allowed :
  • Minimum Deposit : $100 (Based on location)
  • Maximum Leverage : 1:300 (Based on location) ?
    Default leverage of 1:50. T&Cs apply
  • Commissions / Spreads : Spread
  • Account 1 : Classic
  • Account 2 : Professional
  • Demo Account :
  • Islamic Account :
  • Segregated Account :
  • Managed Accounts :
  • Deposit Options :
  • Withdrawal Options :

Instruments Traded

  • ETFs :
  • CFDs :
  • Commodities :
  • Metals :
  • Stocks :
  • Oil :
  • Gold :
  • Binary Options :
  • Indices :

Trading Platforms

  • Type of Platform : MetaTrader 4, MetaTrader 5, Proprietary platform, Web-based
    • Platform Languages :
      • English
      • Spanish
      • Arabic
    • OS Compatibility :
      • Mac
      • Windows
      • Linux
      • Mobile
      • Web
      • iPhone
      • iPad
  • Trading Signals :
  • Charting Package :
  • Market Analysis :
  • Chart Trading :
  • Automated Trading :
  • Scalping :
  • Hedging :
  • Mobile Alerts :
  • E-mail Alerts :
  • Trailing Stops :
  • Guaranteed Stop Loss :
  • Guaranteed Limit Orders :
  • Guaranteed Execution :
  • One-click Execution :
  • OCO Orders :
  • Interest on Margin :
  • Web-based Trading :
  • Mobile Trading :

Customer Support

    • Website Languages :
      • English
      • Spanish
      • Arabic
  • Support Hours : 24/5
  • E-mail Support :
  • SMS Support :
  • Chat :

Pros and Cons

  • Demo Account Available
  • Choice of Trading Platforms
  • Excellent Customer Support
  • Only One Trading Account

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FAQ

Where is MarketsX based?

MarketsX is headquartered in London, UK. This brokerage has five regulated entities with their respective headquarters, but London is where the corporate owner is authorized and regulated.

How does MarketsX make money?

MarketsX derives its income from spreads charged on over 2,200 assets and profits directly from traders’ losses where it acts as a market maker.

How can I deposit into a MarketsX account?

MarketsX supports bank wires, credit and debit cards, Skrill, Neteller, and PayPal.

What is the minimum lot size at MarketsX?

The minimum trading size in the MT4 trading platform is 0.01 lots, while the minimum CFD size in the webtrader is presumed to be 1.0.

When does a margin-call take place at MarketsX?

MarketsX Group LTD issues a margin call at a 50% equity-margin ratio.

Is MarketsX regulated?

The Financial Conduct Authority (FCA) is the principal regulator, but MarketsX is regulated across five jurisdictions. Besides FCA regulations, MarketsX is authorized and regulated in Europe by the CySEC, globally by FSC in the British Virgin Islands, in Australia by ASIC, and in South Africa by the FSCA.

What is the maximum leverage offered by MarketsX?

The maximum leverage for clients of MarketsX Group LTD equals 1:300, but clients of the FCA and CySEC regulated entities are limited to 1:30.

How do I open an account with MarketsX?

MarketsX has an online application form, which is the standard operating procedure.

What trading platforms does MarketsX offer?

MarketsX provides the basic MT4/MT5 trading platforms without required upgrades, as well as its proprietary webtrader for which fifteen trading tools have been developed.

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Summary

MarketsX offers traders a fantastic trading environment with over 2,200 assets, tight spreads, and no commissions. This brokerage started its journey in 2010 and went through a merger as well as a rebranding phase. It now operates as MarketsX, a well-regulated brokerage in five jurisdictions and a member of FTSE250-listed gaming software company Playtech PLC. The core services provided by this brokerage are exceptional, but as is the case with all brokerages, there is always room for improvement in some areas.

The MT4/MT5 trading platforms are available but merely mentioned in one section of the website without a proper introduction. This is done to push the MarketsX proprietary webtrader, and while nothing is wrong with promoting an in-house developed solution, it would certainly make MarketsX more attractive if it offered a comprehensive MetaTrader offering. Over fifteen trading tools are developed, but exclusively available for the webtrader.

Traders without existing trading solutions requiring the MT4 infrastructure and relying solely on manual trading will be properly served at MarketsX. However, traders who want to manage their portfolios in MT4 are reduced to the fundamental version and would need to invest in upgrades. That being said, traders who are willing or interested in learning about the MarketsX webtrader may find that all (or at least most) of their needs are met through this strong proprietary platform. Trading conditions vary across the five entities due to regulatory restrictions, and the best environments are provided by the FSC, ASIC, and FSCA regulated subsidiaries. MarketsX provides a sound choice and remains an excellent option as a primary or secondary broker. The fifteen trading tools offer to users of the webtrader provide more than enough of a reason to manage a portfolio at this brokerage as part of a well-diversified strategy.

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User Reviews

Did you have a good experience with this broker? A bad one? Tell our team and traders worldwide about your experience in our User Reviews tab. Your email address will not be posted.

Please make sure your comments are appropriate and that they do not promote services or products, political parties, campaign material or ballot propositions. Comments that contain abusive, vulgar, offensive, threatening or harassing language, or personal attacks of any kind will be deleted. Comments including inappropriate, irrelevant or promotional links will also be removed.



29 User Reviews
jade

I use markets and i am profitable with them. I recommend this broker!

Jeremy Snyman

Markets minimum deposit seems average when compared to other brokers, but I specifically liked their trading tools and customer support

Jenna Gibbs

Markets regulation is a fair one, not too strict but still gives you the comfort, knowing you're trading with a reliable broker

Bryan Allerton

Markets recently changes their leverage policy to fit their related trading regulations, setting leverage and margin levels in a professional manner to my opinion

vanyoelle12

I have to come out of the dark to help traders. With my Binary option and Forex strategies, I have made profit in the past 3 years and now I make £20,000 every week. After changing a lot of strategies, I and my associates have decided to share this one since it's a success. It is the least I can do for beginners or people who have lost much to binary options and are looking for the right strategy which I am willing to help for free. Email me via my email [email protected] for help.

miguelramos

Indeed, they have a lot of free education material on their website. Very useful!

vovkfx

A lot of advertising, big bonuses, free education courses, all these are available only in bucket shops, If you want to trade with confidence, choose true ECN brokers with solid licenses

briks

With all that is happening in the Forex market, I feel very safe with markets.com. It has always been reliable and I have never had any problem withdrawing money or placing a trade. I just hope nothing happens to it now.

fxhourly

For gkaraan: I understand your concerns about this broker Markets.com very well. They are definitely not the best option, as far as broker companies are concerned, that exist out there. Any broker that pushes you to make a deposit with them, enticing you with appealing bonuses in the process, is not worthwhile. Simply put, you are just another "number" for them, and nothing more than that. Any reputable broker company should be able to provide you with a demo account, not matter if you are planning to make a deposit with them or not down the line.

It seems that this broker is more worried about the marketing aspect of their company, than the actual educational aspect of it.

Just my 2 cents!

Regards.

User

I agree with user580189. I have had an account with Markets.com for many years and every time they update their site, it is better than the last one. I really like the company and I hope I can continue to trade there.

gkaraan

i registered on their website after seeing an advertisement to start trading with 25USD as a registration bonus for and without the need to make a deposit.
i received a phone call from their representative saying that he will be my account manager and he promised to provide me with training materials and trading tips if i make a deposit.
when i asked him about the 25USD registration bonus, he replied that it is only an advertisement to attract people, and that Markets doesn't distribute money. but if i make a deposit he could give a 25USD bonus.
this statement raised my suspicions about this company who promised a registration bonus without making a deposit, and after registering they didn't keep their word.
their representative keeps on calling me and sending me emails to pressure me to make a deposit, by promising bonuses on deposits.
when i informed him that i prefer to start with a demo account to test the company's services, his reply was that Markets doesn't provide demo accounts, and it isn't in the company policies.
this sounded extremely strange! because on the company's website the Demo account is available, and it was also mentioned in one of the emails he sent me.

this sounded very strange to me, and i lost my trust in this company.
to be fair, my personal experience with this company is only based on their misleading advertisements and the phone calls received from their representative in Dubai.
maybe the company is good and only their representative canceled my registration bonus and was trying to pressure me to make a deposit to secure for himself a commission.
or maybe the company complete hoax.
i don't know, but i am very disappointed.

Stephen

I loved the website at Markets. It is tres colorful and lively. It made enjoy scrolling through all the interesting pages and setting up an account was easy. Now I hope I make some money.

Elsa Alexander

This is a great broker. Stop complaining.

Manuella

I do not follow all your talk but I know I made money with this broker. I spoke to a rep several times and always got a good answer. So sorry you are unhappy.

fxhourly

For carolyn: I don't know about you, but I will tell you the following: If for you it's ok to lose money most of the time and then recoup just "part of it", that means that you are really an amateur in this field. That kind of mentality is proper of people with a clear lack of knowledge about the Forex Market. Although that's your business, not mine.

PS: Just for you to know, this broker, that you clearly endorse as I can realize, has had many scam accusations from clients in many forums, some of them opened so far.

PPS: From what I can tell, you are clearly the one who don't know what you are talking about. Do your homework first, educate yourself in this field, and then post comments about my knowledge, as if you knew about me, ok? Don't show yourself as an amateur :-)

Regards!

carolyn

The last two comments about the markets.com review seem way off base and it sounds like a guy who didn't know what he was doing and lost some money. Then he goes and faults the brokerage.

The Markets.com trading platform works well for me and I know that the brokerage has a great reputation for being trustworthy and knowledgeable. We all lose money most of the time but at Markets.com I was able to recoup at least part of my money. I found their customer support very helpful and their analysis certainly came in useful.

fxdaily

Hello:
Let me tell you that this is onw of the worst brokers I've seen in the Forex Market. Their customer support is really childish, the people there are not prepared to answer your questions accordingly. Their platform are unstable; they constantly show a lot of glitches inside of them. Their spreads are way too high compared to other brokers. Their rollovers are wrongly calculated in many ocassions. The webinars that they offer inside their website are really unhelpful and with poor content. It's really a shame that a crappy broker like this could still be operating in the market. It's really a mess in every sense of the word. That's my honest opinion.

You'd better stay away from this garbage broker.

Warm regards!

Errol

I always read the reviews before choosing a broker. The markets.com review was great and I loved seeing their new website with all the new and old features. Best of luck to them.

Mandy

The markets.com review covered everything about the company. One of the most important things I looked for is that it is regulated by a real agency and not a fake one.

Sylvia

Yeh, there are many markets.com scams that can be possible. I haven't read about any of them but there is always a possibility there can be one and that it will pop up sometime later on.

itchy

I'm so pleased with markets.com and want more people to join us. So tell all your friends about the company so they can trade with them.

SAM

Some people just don't like the markets.com reviews and always find something bad to say about it. They will always say bad things about any review if they lose money. Get a life.

Leya

This broker is very iffy and I also thought at first it was a markets.com scam. I'm still not so sure about it.

boony

I tried contacting them to ask them a question and they didn't answer so quickly. I thought at first this was a markets.com scam but then they finally came online. They told me they were very busy.

brb

Yeh, you're right. There are always people who blame others when things go wrong. Blaming markets.com for losing money doesn't make any sense.

Boris

I just read the markets.com review and it says it like it is. I've been using markets.com as my broker for years now and have made quite a bit of money. I really love being able to choose between a fixed or dynamic spread. I never saw that anywhere else.

helmi

markets.com has a great new website. I loved navigating across all the pages. And it was simple to access whatever information I needed. Thanks

rowingfull

Me gustaria tener contacto con algun Chileno que opere con G F C Markerts

Booba

very promising broker. honest with it's traders

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