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FXTG (or Forex TG) is an ASIC regulated company based in Australia since 2005. FXTG aims to provide both traders and trading enthusiasts with the necessary tools to become successful brokers. Ultimately, FXTG aims at simplifying the forex trading industry to ensure that their clients are satisfied and that they have provided as much assistance in the most professional way possible. FXTG employees really do their utmost to provide quality and efficient service to all who chose to sign up with them. With low 1 pip fixed spreads, FXTG is an obvious choice.
Maximum leverage: 1:500
Minimum deposit: $500
Minimum deal size: 0.01 lots
Languages available: English, Arabic, Chinese, Dutch, French, German, Italian, Japanese, Spanish, Hindi.
FXTG has on offer the popular Metatrader 4, which has boundless capabilities and caters to traders of all levels. The obvious advantages of Metatrader 4 are the use of various charts with periodicities, and the ability to configure the data to one’s own personal need and preference.
FXTG Trading PlatForm
FXTG also caters to those working from a second PC and thus has a web trading platform. This platform is also ideal for clients that do not seek to download the MT4 on their PC’s and can monitor the markets via this web login. The software is very user friendly and execution speeds are almost instant.
FXTG has also adapted to the global wave of technological advancement and as such has provisions for mobile trading. Mobile trading is at the forefront of all Forex brokers strategies and FXTG has gotten on this wagon early. FXTG mobile app is available for iPhone, Android and their respective tablet formats. Easily downloadable and even simpler to use, these mobile apps bring the markets to you on the go.
FXTG has many features unique to it that make it stand out in the landscape of Forex Brokers available today. First, FXTG retention department is second to none. FXTG retention holds weekly webinars, one on one coaching and monthly seminars known to encourage interaction, questions, and theories or even to stop by the office for a quick discussion about market speculation. FXTG retention team is always willing to help develop trading strategies and offer friendly advice.
FXTG also offers an ECN account for those that prefer low variable spreads. FXTG has over 180 symbols on offer to trade, from Forex, CFDs, indices and commodities.
FXTG also offers an auto trading facility with over 200 professional traders to choose from that will execute trades on a client’s behalf.
FXTG also offers protected accounts the beauty of which is that all losses are covered for the duration of 30 days. In this time, all losses will be refunded, and all profit is kept by the client.
FXTG also boasts a world class dealing room comprised of market professionals. The dealing room is accessible 24 hours a day and its goal is to facilitate budding traders with responses to questions and deal with any technical issues that may arise
Although FXTG offers many positive and accessible features they do not currently accept U.S citizens. Even a client with a European address but a U.S. Bank account cannot open an account with FXTG. I hope this changes in the future.
FXTG considers education as an integral part of its strategy, and considers it as an extremely important element in FXTG’s success until today. FXTG realised early on that people approacj trading from different places all with varying levels of experience and understanding of market intricacies. FXTG, wanting to provide the best possible service, seeks to educate clients of all trading levels and introduce and nurture successful strategies that have been tried and tested and impart them during the educations sessions.
The weekly webinars, given by an FXTG senior manager with over 12 years of experience in the finance industry working in institutions such as Merrill Lynch and Citi Bank, provide an insight into the current events and how they are affecting markets, not to mention tips and strategies that our clients have cashed in on.
FXTG also sends clients a comprehensive daily report detailing a technical analysis of the current marketing landscape in order to equip those with up to date information to ensure they have the right information when making a trade. Last but not least, on the FXTG website itself, there are many educational resources available such as currency market data and the ability to conduct trend researches which is accessible at any time.
FXTG strives to provide the best customer service possible to its client base anytime, anywhere. FXTG retention department and the dealing room are both accessible 24 hours a day. Both departments consist of finance professionals that endeavor to address any issues and provide immediate remedies as well as tips and strategies when needed. The ultimate goal is to provide the most professional advice, tailored to each client personally. Clients may, at any time, contact the live dealing room for advice on account status, position opening/closing or even to discuss trends and conditions. This service is provided in many languages and is a service FXTG is very proud of.
A disadvantage that I found when trying to contact customer support was that my representative took a long time to answer a simple question and had to ask someone else for the answer rather than knowing it offhand. The representative also left our chat before I had the chance to decide if I was finished or not. The chat box told me to leave a message. I had a few other questions and expected the representative to stay online until I said otherwise.
Chat with FXTG
Based on feedback from clients, FXTG has implemented many changes in an effort to provide the easiest to use software. With the advice we have been provided by our extensive client base, we have managed to put together a much sought after product that we are told, time and again, is one of the easiest and most comfortable to use trading software’s.
As the FXTG business model is ultimately to provide the best service they possibly can, in my experience I found that this resonated throughout their website and when dealing with them over the phone. The FXTG team consistently attempted to make things as easy as possible.
As a result, FXTG strives to provide the most intuitive methods of education and tools for our clients in order for them to excel and get the most out of our service. Between the world class retention team and the 24/7 dealing and support facilities, FXTG has made a distinguished name for themselves on the FX global market.
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Review info: FXTG
Review Date: 2014-01-06
Rating : 2
Reviewed By : Sara Patterson (Google+)