Name Dukascopy
Established 1998
Country Switzerland


  • Regulated by ARIF and FFA
  • Customer service via Skype


  • Extremely high minimum deposit
  • No chat support
  • Registration is more complex than most
  • Very ‘busy’ website makes it difficult for users to find what they need
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Dukascopy Review

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Dukascopy Review

Dukascopy is ranked #7 of 280 Forex Brokers.
Check out the top 3 rated brokers below:

Dukascopy Bank SA is a Swiss Forex broker, regulated by FINMA, that offers both personal retail Forex trading and managed PAMM accounts. The company prides itself on the security of its funds, no price manipulations and speedy executions. During the course of our Dukascopy review, we tested these claims, and found that they were relatively accurate. However, Dukascopy’s spreads are definitely not the lowest in the industry, a factor that may be important when choosing a Forex broker. The full Dukascopy review below will tell you everything you need to know about this brokerage before you open a trading account.

General Information
Maximum leverage: 1:200
Minimum deposit: $100
Minimum deal size: 10,000
Languages available: English, French, German, Russian, Spanish, Arabic, Chines

Trading Platform
Dukascopy Bank SA offers several trading platforms, including the popular MetaTrader 4 platform, which is also offered by many other leading Forex brokers including Ava FX and FXCM. The company also offers a downloadable JAVA based platform for manual trading, and the ‘JFOREX’ platform for autotrading. A web-based platform is available for those who prefer not to download the program, and a platform is available for iPhone users as well, though it seems that other mobile and “smartphone” users cannot trade when they are away from their desktops. Unlike Forex Club, which offers distinct platforms for both novice and experienced traders, all traders that use Dukascopy will be required to use the same platforms regardless of their skill set or preferences. Therefore, you may want to try the company’s 14 day demo account before committing to this broker.

The company also offers a trading platform for Android and other smartphones.

Dukascopy’s trading platforms are safe, thanks in part to the strictness of the Swiss Foreign Exchange Marketplace. Trading can be done securely online through one click trade to an unlimited number of accounts. You can also trade over the telephone.

Dukascopy Bank SA offers a wide range of contests including weekly, monthly and quarterly contests with valuable prizes, such as Cartier watches that registered traders have the opportunity to win. These prizes offer traders an extra incentive to trade profitably but we believe that traders will want to succeed for their own sake, even without the chance to win a watch!

Perhaps more useful is the host of market material that Dukascopy provides including useful Forex signals and a plethora of technical analyses for those who prefer to make their own decisions. Among our favorites are the Currency Coverter, Forex Calculators and market updates directly to your mobile device. Ironically, while Dukascopy offers market updates to cellular phones, these updates do not include access to the trading platform, and thus, the usefulness of this feature is significantly diminished.

Customer Service
Dukascopy Bank SA offers customer service 6 days each week via email and phone. Chat support is available during working hours and users can contact the company via Skype instead of incurring the expense of an international call.

Email from Dukascopy customer support
Email from Dukascopy (Click to enlarge image)

Ease of Use
Direct access to the Swiss Foreign Exchange Marketplace means a right of entry to perhaps the biggest pool of interbank Forex liquidity obtainable anywhere for banks, institutions, hedge funds or professional traders. Retail clients are not serviced through Dukascopy Bank SA, which is one flaw. Nonetheless, Dukascopy is perhaps the most efficient FOREX broker around, thanks to the combined liquidity of centralized marketplaces and a number of banking-partners, making it the biggest marketplace in the world. There are sometimes daily network volumes that exceed $80 billion USD. Dukascopy uses real-time interbank rates with spreads like 0.5 – 1 pip on Majors, some of the best spreads available in the market. The spread will sometimes get as high as 4 pips on non-major pairs like GBP/USD. The basic EUR/USD spread is 0.2.

It is important to note, however, that a commission is taken for access to the marketplace. The standard commission is $35 USD per one million USD traded.

Managed accounts will be charged an additional $20 USD per one millions USD traded. The commission is partially reimbursed depending on the monthly volume of the trader. All trades are executed within the network of FX participants and the trading is anonymous.

Setting up a demo account is extremely easy. It’s just a matter of setting yourself up with a login and password. When you get into live trading there is second level security available through the use of visual encryption secure code. From there, you can choose to run either Java or Web-based software platforms.

The program gives users the ability to act and react quickly depending on the market situation. The setup of the windows will allow you to easily monitor the market, examine current exposures, manage positions and view the progress of their equity, leverage and performance. The windows can be resized and moved around based on your needs. The bid and ask prices, volumes and market depth are all updated real-time.

Final Thoughts
Signing up for a Swiss broker is slightly more complicated than just signing up online. You are required to download the paperwork, complete the necessary information, and mail the documents to Switzerland. It is suggested that you email scanned copies or fax first to ensure that everything is sound before mailing your hardcopy.

If you are opening up a private account, you will need to include a certified copy of your passport or any utility bill showing your residential address. You will be contacted if anything additional is needed. A standard bank order is needed for deposit to an account or withdrawal from an account. These are all standard procedures for any FOREX brokerage based in Switzerland.

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3 User Reviews
  • yasser

    The minimum account requirement now is $1,000 only

    yasser October, 2010
  • Brad

    It's funny. But my strategy is running much better on java than on mt4. For this reason I recommend dukas.

    Brad September, 2010
  • Robert

    I’ve been trading at them for half year. And since then I had no big problems, all other was fastly resolved by Dukascopy support. Yes, the technology they use is quite difficult, but after few days you can enjoy the data that is available. The other thing I enjoyed very much - they have many IB which started a war who will give highest rebates. I started with and now my profit rate is much higher.

    Robert August, 2009

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